Colección: Shipping Policy
Shipping policy
Thank you for shopping at XGARDIAN! We want to ensure a smooth and enjoyable shopping experience for you. Please take a moment to review our shipping policy.
- Processing Time:
- Orders are processed and shipped within 1-2 business days (Monday to Friday, excluding holidays) after payment confirmation.
- Shipping Rates:
- We offer variable shipping rate options for domestic orders based on the destination. Shipping costs will be calculated at checkout.
- Shipping Methods:
- We primarily use UPS, USPS, & SEKO for our shipments. Estimated delivery times are provided during the checkout process, and they may vary depending on your location.
- Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing the tracking number. You can track your order using this number on our website or the carrier's website.
- Domestic Shipping:
- Domestic orders typically arrive within 3-7 business days. Please note that delivery times may vary based on your location and any unforeseen circumstances.
- Address Accuracy:
- It is the customer's responsibility to provide accurate shipping information. Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- Delays and Unforeseen Circumstances:
- While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause delays. We appreciate your understanding in such situations.
- Lost or Stolen Packages:- We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure that you provide a secure delivery location or contact the carrier for assistance.
If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support at info@xgardian.com.
Thank you for choosing XGARDIAN! Happy shopping!